All participants in Memorial Hermann Continuing Education Courses are entitled to an accessible, accommodating, and supportive teaching and learning environment. Please email or note on registration any specific needs we can work to assist you with.
Complaints
Complaints of faculty and participants are handled with dignity and respect by the course coordinator and/or Director of Education with resolution of the complaint communicated to all involved parties. All participants in Memorial Hermann Continuing Education Courses are entitled to an accessible, accommodating, and supportive teaching and learning environment.
Questions
If you have any questions, please feel free to contact us at: continuingeducationregistration@memorialhermann.org or 713-797-7383.
Cancellation Policy:
1. Cancellation of the continuing education or competency event by Memorial Hermann Health System, or as a result of a 3rd party cancellation, will result in a full refund of registration monies received. Memorial Hermann Health System is not responsible for the refund of travel or hotel expenses. Memorial Hermann reserves the right to cancel or change any programs for due cause. In the event of a course cancellation, participants will be notified via email and contact phone number listed on the registration form.
2. The primary cancellation policy by an attendee for a continuing education or competency event must be provided in writing a minimum of 14 calendar days before the course start date in order to receive a refund. Refunds, less a 25% administrative charge will be given if notice is received within the stated timeframe. Registration fees will not be refunded for cancellations less than 14 calendar days before a course.
An email should be sent to continuingeducationregistration@memorialhermann.org .